Can my TerraPan be repaired if damaged?

If your TerraPan is damaged in shipping, your instrument will be insured. After filing an insurance claim, the instrument would need to be returned to our workshop to evaluate the repair and quote the repair cost or fully replace the instrument at the expense of the insurance provider. If your TerraPan is unfortunately damaged after safely receiving it, the instrument would need to be returned to our workshop to evaluate the repair and quote the repair cost or fully replace the instrument at the expense of the client. In either unfortunate case, we hare here to serve you. Please note shipping in both directions is the responsibility of the client. Also, please remember, this is your investment and can be insured by a local insurance provider of your choice. If you find yourself in such a predicament, please send us an email with the subject titled "Damaged TerraPan."

TerraTonz TerraPan